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Melbourne House Surgery
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BBC Health News
Labour pledges free personal care for over-65s in England
23 Sep 2019 11:32
Help with dressing, washing and meals will be paid for by the state in England, costing £6bn a year.
'Cancer treatment broke my heart, but I've survived'
21 Sep 2019 00:50
Kreena developed heart failure after being treated for cancer - but has made a remarkable recovery.
Efforts to cut sugar out of food way off target
20 Sep 2019 17:07
Soft drinks have 29% less sugar on average since a levy was imposed, but we're eating more sugary food.
Ellingham Hospital: Assault probe at mental health unit
20 Sep 2019 19:19
Two of the incidents relate to attacks on staff and a third involves two patients, police say.
Children being denied new cancer drugs
20 Sep 2019 01:31
Doctors say the rules are "too cautious" for giving innovative medicines to children.
Sertraline: Antidepressant works 'by reducing anxiety symptoms first'
20 Sep 2019 01:33
A study of patients taking the common antidepressant sertraline throws new light on how it works.
Help Us To Help You
Working Together With Our Patients
What We Will Do For You
We will provide a caring, professional service at all times
Ensure absolute confidentiality at all times
Provide you with emergency care when you need it
Refer you for a specialist opinion when you and your doctor agree that is needed
Provide trained staff through on-going education and training
Listen to your complaints and suggestions; promptly investigate any complaint you may have about our services via our complaints procedure
What You Can Do For Us
Treat us and our staff with respect and courtesy at all times.
Let us know about any appointment that you cannot keep. It may help someone else rather than be wasted
Ask for an urgent appointment only if it is really necessary
Please do not ask for home visits when you are able to travel to the surgery
Please do not contact the doctors after hours for routine matters which could easily wait until morning
Please take as much responsibility as possible for your own health. Follow advice from the doctor or nurse. Take medication as directed, keep follow-up appointments and attend for screening procedures. Use the re-order form provided when requesting a repeat prescription
Please let us know if you change your name, address or telephone number
Tell us about any complaints or misunderstandings as soon as possible to allows us to deal with them